On Accountable Measurement of Non-Financial Perfomance - the Case of Customer Satisfaction

Author(s):

Pierre-Laurent Bescos

Professeur à l'EDHEC

Anders Westund

Pdf
On Accountable Measurement of Non-Financial Perfomance - the Case of Customer Sa...
(-1.00 B)
Type: Working paper
Date: le 02/07/2008
Extra information :

Pour plus d'informations, nous vous prions de vous adresser à Joanne Finlay, Direction de la Recherche de l'EDHEC [ [email protected]] Les opinions exprimées sont celles de l'auteur et n'engagent pas la responsabilité de l'EDHEC.

Research Cluster : Financial Analysis and Accounting

See Also

EDHEC International BBA' sustainable forum
News
- 29-06-2022
On april, 7th our first sustainable forum was organised on both Nice and Lille campus....
EDHEC Augmented Law Institute and Sopra Steria sign a partnership to develop an agility index for legal departments
News
- 27-06-2022
Over the next 3 months, Sopra Steria's legal teams, who benefit from an advanced...
EDHEC ANNOUNCES THE CREATION OF A CENTRE FOR RESPONSIBLE ENTREPRENEURSHIP
News
- 27-06-2022
EDHEC Business School announced the creation of its Centre for Responsible...
The Economist ranks EDHEC Global MBA among Top 20 worldwide, #4 in Europe
News
- 22-06-2022
The EDHEC Global MBA ranks among the Top 20 best MBAs worldwide and #4 in Europe,...