
Paolo Antonetti
Professor
Main contributions
Journal of Marketing Management (2025); Journal of Service Research (2024; 2018); Journal of the Academy of Marketing Science (2023); Journal of Business Ethics (2021a, 2021b; 2018; 2016; 2014); Journal of Business Research (2023; 2022; 2018; 2017); British Journal of Management (2016); (Psychology & Marketing (2022; 2021a; 2021b; 2020; 2017; 2016; 2014)
Bio
Publications of Paolo Antonetti
Consumer emotional ambivalence: a state-of-the-art review
Journal of Marketing Management, July 2025
Mitigating Moral Emotions After Crises: A Reconceptualization of Organizational Responses
Journal of Business Ethics, July 2025
Understanding the B2B customer experience and journey: A convergence-based lens
Journal of Business Research, Volume 198, May 2025
Cyberattacks: how companies can communicate effectively after being hit
EDHEC VOX, April 2025
Is reactive corporate social responsibility such a bad idea? It depends on your positioning
European Business Review, February 2025