Customer Experience

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05.11.2019 - Explore & master
The nostalgia revolution
  • Marie-Cécile Cervellon , Professor, Head of faculty - Marketing
25.06.2019 - Think differently
Luxury: do customers prefer foreign brands over national ones?
  • Marie-Cécile Cervellon , Professor, Head of faculty - Marketing
07.12.2018 - Ways to take action
5 tips for assessing negative customer feedback
  • Michael Antioco , Professor - Dean of Faculty and Research