AI Impact Series: Redesigning Business Processes for the Generative Era with Dr. Greger Ottosson
Facilitated by Dr. Greger Ottosson, founder and CEO of Cube5 AI, this session offers a practical exploration of AI’s real impact on business processes. It traces the progression from individual productivity gains to process-wide automation, leading to agentic, AI-first workflows.
A detailed case from the B2B health insurance sector will illustrate each stage of adoption. Participants will see how sales teams evolve from using chatbots for support, to automating policy comparisons, to creating fully personalised client interactions. The session concludes with a look at autonomous orchestration, where AI coordinates the entire sales cycle from start to finish.
À propos de l’intervenant :
Dr. Greger Ottosson is founder and CEO of Cube5 AI, specializing in generative AI for business automation and process transformation. Known for his innovative, entrepreneurial, and pragmatic perspective, Greger delivers advanced AI solutions focused on real business outcomes. He holds a PhD in Computer Science from Uppsala University and serves as Expert in Residence in AI & Tech at EDHEC, supporting students and staff in staying ahead in a rapidly changing technology landscape.
