Martin Wetzels

Professor

Main contributions

Journal of Retailing (2022), Journal of Service Research (2022), International Journal of Operations & Production Management (2021), Journal of Consumer Research (2014 ; 2017 ; 2019), Journal of Marketing (2013 ; 2018), MIS Quarterly (2009 ; 2014), Journal of Operations Management (2014), Long Range Planning (2012), Information & Management (2007)

Discipline: Marketing
Faculty: Marketing
Expertise:

Bio

Prof. Dr. Martin Wetzels’ research interests focus on a number of related areas: services marketing and management, marketing research and analytics, digital marketing (internet, mobile and social media), innovation management, AI and robotics, relationship management and supply chain management. His work has resulted in more than 110 articles in international journals, such as, MIS Quarterly, Journal of Marketing, Management Science, Journal of Operations Management, Journal of Consumer Research, Accounting, Organizations and Society, Journal of the Academy of Marketing Science, Journal of Retailing, Journal of Service Research, Long Range Planning, Industrial Marketing Management, Journal of Product Innovation Management, Journal of Consumer Psychology, Journal of Management Studies, Journal of Advertising, Journal of Business Research, Psychology and Marketing, Marketing Letters, European Journal of Marketing, and International Journal of Research in Marketing. He has contributed more than 140 contributions to conference proceedings and presentations. His work has been cited over 32000 times and obtained an h-index of 63 (i10-index: 122) and g-index of 178 using Publish or Perish software version 8.6 based on Google Scholar to obtain the citation data. On the basis of these indices an hg-index of 105.05 can be calculated as a geometric mean of the h-index and g-index. Soutar et al. (2015) report that a full professor with an hg-index of 56 is in the top 1% on the basis of a Google Scholar benchmark for the top 500 universities in USA, Canada, UK, New Zealand and Australia. A recent article in PLOS Biology (Ioannidis et al. 2019, 2020, 2021, 2022) included him in the Top 2% of scientists worldwide according to Scopus citation impact for 2019, 2020, 2021 and 2022. The AD Scientific Index ranks him in the Top 2% scientists worldwide based on Google Scholar citations. Furthermore, research.com ranks him in Top 1000 Business & Management Scientists worldwide for the 2022 edition. In 2022 he was recognized by Clarivate as Highly Cited Researcher. He serves on the editorial review board of ten leading, international journals. Finally, he is currently serving as Area Editor, for the Journal of the Academy of Marketing Science, Associate Editor for the Journal of Product Innovation Management and as Co-Editor for the Journal of Service Research. Finally, he is the 2023 recipient of the AMA SERVSIG Christopher Lovelock Career Contributions Award.

Publications of Martin Wetzels

21.01.2022 - Article in a peer reviewed journal

Toward Multisensory Customer Experiences: A Cross-Disciplinary Bibliometric Review and Future Research Directions

Martin Wetzels, Stead Susan, Wetzels Ruud, Mahr Dominik, Odekerken-Schröder Gaby
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Journal of Service Research, April 2022, Pages 1 - 20


19.11.2021 - Article in a peer reviewed journal

The Impact of Asymmetric Perceptions of Buyer-Supplier Governance Mechanisms on Relational Rents

Martin Wetzels, Vanpoucke Evelyne, Rozemeijer Frank, Pilzak-Blonska Marion
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International Journal of Operations and Production Management, Volume 42, January 2022, Pages 91 - 121


17.09.2021 - Article in a peer reviewed journal

Moving Service Research Forward

Martin Wetzels, Huang Ming-Hui, Malthouse Edward, Noble Stephanie
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Journal of Service Research, Volume 24, September 2022, Pages 459 - 461