Judging by the wristwatch: Salespersons’ responses to status signals and stereotypes of luxury clients

Journal of Retailing and Consumer Services, Volume 51, November 2019, Pages 191-201

Author(s):

Marie-Cécile Cervellon

EDHEC Business School

Juliet F. Poujol

Paris-Nanterre University, CEROS

J.F. Tanner Jr.

Old Dominion University, Norfolk, VA

Journal of Retailing and Consumer Services, Volume 51, November 2019, Pages 191-201

Type: Academic publication
Date: le 01/11/2019
Research Cluster : Marketing
Source : Journal of Retailing and Consumer Services

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