Airbus VP gives EDHEC students insight on Key Account Management

Written on 27 November 2014.

Airbus on Campus

Airbus Vice President Andreas Hermann was back on the EDHEC Lille campus recently for a Key Account Management course with MSc Marketing Management students. A regular visitor to EDHEC, Mr. Hermann spoke with students about key account management as well as the challenges and excitement of working in the competitive international air transportation industry.

Professional guests such as Mr. Hermann play an important role in the Marketing courses of EDHEC Professor Jean-Pierre Dolait, who uses his extensive business contacts (he spent many years in top management positions in several multinational groups) to hit home certain lessons. “My students often meet with company vice presidents. It gives them the best perspective of corporate strategies and management challenges”, said Dolait, who also brings in executives from Intel, Nespresso,, and Apple to meet with students.

During the course with Mr. Hermann, students learned that to be successful in key account management, it is imperative to know the organization of the company with which you are working. “You have to know how it functions and how its key managers think,” Mr. Hermann said. “Basically, when you are a Key Account Manager, you are the expert on the customer you serve. No one knows better what is going on with that customer than you. And this knowledge is what drives all of your dealings with the customer and all the decisions that you make in relation to the customer.”

Another big benefit of such interventions: Students get the chance to make important professional contacts, contacts that often result in internships and job offers. EDHEC MSc in Marketing Management student Camille Lebrun has completed two internships at Airbus Helicopters; experiences that she said have helped her to shape her career aspirations.

See Also

EDHEC inks an exchange partnership with HSE St Petersburg University
- 23-03-2018
  Dean Emmanuel Métais, and Richard Perrin, Associate Dean for International...
TEDx EDHEC Business School
- 20-03-2018
On March 22nd, the Lille Campus was fully-focused on an international serie of...
[Insider View] Student Experience - Discovering Berlin entrepreneurial ecosystem
- 15-03-2018
Floriane de Malestroit (third on the right), EDHEC MSc in Entrepreneurship &...
- 14-03-2018
Joëlle Vanhamme, Professor of Marketing at EDHEC Business School, has been a member of...