Blockchain in Service Management and Service Research –Developing a Research Agenda and Managerial Implications

Journal of Service Management Research, Vol. 5, 2021

Author(s):

Marion Büttgen

University of Hohenheim, Institute of Marketing & Management

Julia Dicenta

University of Hohenheim, Institute of Marketing & Management

Kai Spohrer

Department of General Management and Information Systems at the University of Mannheim

Viswanath Venkatesh

Verizon Chair in Business Information Technology at the Pamplin College of Business, Virginia Tech

Raji Raman

Business Information Technology Department at the Pamplin College of Business, Virginia Tech

Hartmut Hoehle

Chair of Enterprise Systems at the University of Mannheim

Arne De Keyser

EDHEC Business School

Cedric Verbeeck

EDHEC Business School

Thijs Johannes Zwienberg

KU Leuven

Kim Jørgensen

IT University Copenhagen

Roman Beck

IT University Copenhagen

Olivier Rikken

Delft University of Technology

Marijn Janssen

Technology, Policy and Management Faculty at Delft University of Technology

Zenlin Kwee

Delft University of Technology

Fabian Schär

University of Basel, Faculty of Business and Economics

Journal of Service Management Research, Vol. 5, 2021

Type: Academic publication
Date: le 01/09/2021
Research Cluster : Marketing
Source : Journal of Service Management Research

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